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PARKLIFE RESIDENTS HUB
FAQs
Shavuot
The festival Shavuot does not coincide with Parklife 2023.
Places of Worship
All residents wishing to access places of worship during the event, please check the website or your place of worship for up-to-date information on road closures and diversions, and please be aware that there will be an increased police and security presence in the evenings.
When Is The Set Up Likely to Start?
The festival build is estimated to start around the Sunday 21st May 2023. The event area, which takes place on the Papal Field, will be fenced off during this period, however, the rest of the park will remain open to the public. The site should be clear by Friday 23rd June
Will The Rest Of The Park Stay Open?
Yes, areas other than the event site will remain open to the public. Please note that over the festival weekend the park is likely to be busier than usual.
Will There Be Access Restrictions To The Park?
Due to health and safety reasons, the event site will not be accessible to the members of the public between 21st May 2023 and 23rd June 2023. Only event personnel will be granted entry during this period. Security teams will be in place 24/7 over the duration of the build and takedown periods to ensure the safety of others is not at risk.
What Actions Will You Take To Reinstate The Park?
We work very closely with Manchester City Council and the Heaton Park team to ensure that the park grounds are returned to a suitable standard as quickly as possible, dependent on the current weather conditions.
What Is The Resident Permit Scheme?
To prevent unwanted parking in the local residential area surrounding Heaton Park, a parking permit scheme will be in place between 09:00 and 01:00 on Friday 9th, Saturday 10th and Sunday 11th June.
Each property within the permit scheme area will automatically receive two parking permits, which will need to be displayed clearly in the vehicle. Please fill out this FORM if additional permits are required.
Failure to do so may result in receiving a Penalty Charge Notice by the local authority.
You will not need permits to park your car on your drive/private land, but please note you will need a permit to access the residential permit zones with road closures between 20:00 and 01:00.
Permits will be delivered on the week commencing Monday 22nd May 2023 along with the Residents Information Leaflet.
What Does The Residents Leaflet Look Like?
You can download a copy of the 2023 resident's leaflet HERE.
I Haven’t Received A Residents Information Leaflet. How Do I get One?
Permits will be delivered week commencing Monday 22nd May 2023 along with the Residents Information Leaflet. You can download one HERE.
THE RESIDENT PARKING PERMITS ARE WITHIN THE LEAFLETS WHICH WILL BE SENT OUT SOON, PLEASE TEAR THE PAPER TO OBTAIN THE PERMIT.
IF YOU HAVEN'T RECEIVED A PERMIT OR ARE REQUIRING ADDITIONAL PERMITS, PLEASE FILL OUT THIS FORM OR GO TO THE SITE RECEPTION AT SHEEPFOOT LANE CARPARK, M25 0BP, FROM MONDAY 5TH JUNE - THURSDAY 8TH JUNE BETWEEN 08:00 - 16:00 OR MACCABI CENTRE ON THURSDAY 8TH JUNE FROM 10:00 - 19:00 TO COLLECT.
IF YOU ARE UNABLE TO COLLECT, YOU ARE ABLE TO DISPLAY A UTILITY BILL OR PROOF OF ADDRESS IN YOUR CAR ON FRIDAY MORNING. WHEN ENFORCEMENT OFFICERS CARRY OUT THEIR PATROLS, IF THEY SEE YOUR CAR WITH THIS, THEY WILL POST PERMITS THROUGH YOUR DOOR.
Which Streets Are Included In The Residents Permit Scheme?
For a full list of streets included in the 2023 scheme, please click HERE.
My Street Isn’t Included In The Residents Permit Scheme
After consideration of feedback over a number of years, the residents permit scheme has been expanded from approximately 9,000 properties, to nearly 12,000 properties in 2023. The decision about which roads to include in the permit scheme is made in partnership with the local authorities and their relevant traffic and highways departments. The decision is also informed by the traffic management plan and comments reported to the Community Impact Taskforce. Following this year’s expansion, it is unlikely that the residents permit scheme will be extended any further in future years.
How Can I Find Out More Information Regarding Road Closures?
Please check the Road Closures page HERE.
Carers
If you are caring for someone or have carers who will be calling in on your during the festival please email residents@parklife.uk.com
I Have Received A Parking Ticket (Penalty Charge Notice) And Would Like To Dispute It
If you have received a Penalty Charge Notice (PCN) and are a resident the details of how to appeal against this are on the back of the ticket.
PCNs are issued by NSL on behalf of Bury or Manchester.
Why Haven’t You Put Any Traffic Cones On My Street?
Traffic cones are used as a visual deterrent and we put them in key strategic locations around the park. They do not reflect the full extent of the resident permit scheme areas.
Why Have Traffic Signs Been Put In Place Before The Event?
Some traffic signs are put in place to give motorists advance warning about the event.
When Will The Traffic Signs Be Taken Down?
We aim to have removed all the signs two weeks after the event – if we have missed the collection of a sign in error, please CONTACT US to let us know.
Will The Buses Be Running As Normal?
There are some changes to the following services due to the closure of Middleton Road 20:00 – 01:00: 41, 59, 149, 156. And also, some changes to the following services due to the closure of Whittaker Lane 09:00 – 18:00: 66, 90. Finally, there are some changes to the following services due to the closure of Bury Old Road 21:30 - 23:30: 94, 135.
For more information, please visit HERE.
Will The Metrolink Service Be Affected?
The Metrolink service is likely to be busier than usual travelling to the park between 11:00 and 17:00 and travelling to Manchester between 21:00 and 00:00, during these times there are double trams every 6 minutes (a peak time service). Heaton Park tram stop is closed on Saturday and Sunday from 18:00 onwards.
There will be a 6-minute service between Manchester Victoria and Bury during the Parklife weekend. There are other major events taking place across the city centre, trams will be much busier than normal.
I Need To Report An Issue. How Do I Contact The Community Impact Taskforce?
You can contact the team before, during and after the event. By reporting issues, we can identify areas for improvement and take steps to resolve these in future years.
PHONE
0161 883 1962
This number is staffed between 10:00 and 00:00 on Friday 9th, Saturday 10th and Sunday 11th June.
The CIT phone line will be live from Monday 29th May, where you can leave a voicemail, which will be responded to with a few days. The phone line is closed on Wednesday 14th June at 17:00
This will be monitored from Monday 29th May at 10:00 until Wednesday 14th June at 17:00 and intermittently thereafter.
IN-PERSON
The Maccabi Centre, Bury Old Road
11:00 – 21:00 Fri 9th June - Sun 11th June.
Our Twitter feed is monitored during the event only.
What Actions Will You Take To Keep The Exterior Of The Park Clean?
We hire an external waste and cleansing contractor to exclusively service the exterior of the park and its surrounding areas.
Large waste bins will be placed at key points where it is likely that people will need to dispose of litter and monitor these throughout the festival to identify under/over usage.
Once Parklife is over, the waste and cleansing team will sign off each street, within the impact area, with the relevant local authority to ensure no areas are missed.
I’m Concerned About Anti-Social Behaviour. What Are You Doing To Prevent This?
Greater Manchester Police are involved in the planning process for Parklife and will have an event-specific deployment over the weekend. They will be working with our dedicated security, part of the CIT, to help manage the local environment as attendees arrive and leave. All CIT Officers are easily identifiable via their hi-vis tabards. Please feel free to approach them with any concerns.
There Is Someone Selling Things Outside My House. How Do I Report It?
Please get in touch with the Community Impact Taskforce by contacting us HERE. However, if the property is in Bury and the trader has a permit, please be aware this allows them to trade anywhere in the borough at any time in line with their licence conditions (to allow for restriction on highways, prohibited areas, trading near another etc).
I Want To Plan My Journey When The Festival Is On. Is There A Less Busy Time During The Event?
Everyone who is attending Parklife has to be inside the park by 17:00, and people don’t tend to leave until after 21:00 so between 17:00 and 21:00 the area around the park is less busy NB road closures start to become operational from 20:00. If the weather is nice the audience tends to arrive earlier and if it’s not nice, they tend to arrive later.
Do Local Residents Get A Free Or Reduced Ticket Price?
Unfortunately, there are no ticket discounts available for local residents.
How Do I Find Out More About Events At Heaton Park?
Please click HERE to see what events are coming up and HERE to learn more about the Heaton Park Event Community Consultation Group.
You can also link in with the Heaton Park Events Community Consultation Group – this is a condition of the Park’s licence and has an overview of all the events that take place throughout the year. Please contact them by completing this FORM.
Is Parklife Happening Every Year?
The plan is for Parklife to be an annual event at Heaton Park, taking place the second weekend of June to coincide with the end of the University term.
I Am Unhappy With How The Community Impact Taskforce Has Dealt With The Issues I Have Raised. Is There Anything Else I Can Do?
The Community Impact Taskforce works closely with the three local authorities (Manchester, Bury and Rochdale) and Greater Manchester Police. However, you can also raise your concerns with your local Councillor if you feel there are issues which the Taskforce is unable to address.
How Does Heaton Park, Local Businesses And The Residents Benefit From Parklife Taking Place?
Parklife contributes about 33% of the Park’s annual income – this money goes directly to the Park. We work in partnership with a number of businesses to ensure that they are not financially disadvantaged by the event.
Local residents who are involved in community organisations can apply for a grant from the Parklife Community Fund. For more information on the Community Fund please click HERE.